This Privacy Policy governs the collection, storage, usage, sharing and protection of your personal information when you browse, shop and interact with our fashion e-commerce website. By accessing or placing orders on our site, you fully acknowledge and agree to the terms outlined in this policy.

1. Personal Information We Collect

We gather two types of information from visitors and customers of our clothing store platform:

1.1 Information You Voluntarily Submit

When you register an account, complete checkout, subscribe to newsletters, leave product reviews, or contact our 24/7 customer support, you provide us with personal details including:

  • Full name, email address, contact phone number
  • Shipping address required for delivery (our standard delivery cycle is 15–30 working days globally)
  • Billing information for payment processing
  • Order records, product browsing history, wishlist and favorite items
  • Feedback, review content and consultation messages sent to our support team

1.2 Automatically Collected Technical Data

While you visit our website, our system automatically records non-identifiable and partial device data via cookies, web beacons and analytics tools:

  • IP address, device model, operating system, browser type and version
  • Website access time, page dwell time, clicked links, searched fashion product keywords
  • Cookie preference data, session records and shopping cart status
  • General geographic region (no precise location tracking)

We do not collect sensitive personal data such as government ID numbers, health records or private financial credentials beyond standard payment processing data.

2. How We Use Your Personal Information

All collected information is only utilized for legitimate business purposes related to our fashion apparel sales, and will never be misused without your explicit consent:

  1. Order Fulfillment & Logistics: Process your purchases, arrange global shipping, track delivery progress within the 15–30 day delivery window, and handle returns under our 30-day free return guarantee.
  2. Customer Service Support: Respond to your inquiries, resolve order disputes, process return requests, and provide after-sales assistance around the clock.
  3. Product & Website Optimization: Analyze browsing and transaction data to update our clothing, shoes, bags and accessory collections, launch seasonal discount promotions (up to 50% off summer sales), and improve website operating experience.
  4. Marketing Communication: Send you fashion trend updates, new arrival alerts, exclusive discount offers and blog styling content via email. You may unsubscribe from marketing emails at any time.
  5. Security & Risk Prevention: Detect fraudulent transactions, protect account safety, and comply with relevant legal and regulatory requirements.
  6. Review & Content Display: Publish your authorized product reviews on corresponding product pages for reference of other shoppers.

3. Sharing & Disclosure of Your Information

We will not sell, rent or trade your personal information to unrelated third parties for commercial purposes. Limited data sharing only occurs in the following necessary scenarios:

  1. Authorized Service Providers: We share essential order information with trusted third-party partners including global logistics carriers, payment processors, website analytics tools and email marketing service providers. All partners are bound by strict data protection agreements and prohibited from using your data for independent marketing.
  2. Legal Compliance Requirements: We may disclose your information when required by law, court order or government regulatory requests, to protect our legal rights, property and user safety.
  3. Business Transfer Circumstances: If our company undergoes merger, asset sale or acquisition, customer data may be transferred as part of business assets, with continuous protection under this Privacy Policy.
  4. With Your Clear Consent: We will share your personal details with designated third parties only after you give explicit authorization.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to distinguish user sessions, retain shopping cart contents, record browsing preferences and deliver personalized fashion recommendations.

  • Necessary Cookies: Mandatory for normal website operation, checkout and login functions, which cannot be disabled.
  • Functional & Marketing Cookies: Used to record your favorite apparel styles and send targeted promotional information. You can disable these cookies via your browser’s privacy settings at any time. Disabling partial cookies may cause incomplete website functions, such as loss of saved cart items or unavailable personalized discount recommendations.

5. Data Storage & Security Protection

We adopt comprehensive technical and administrative security measures to safeguard your personal data against unauthorized access, leakage, tampering and deletion:

  • All payment and order pages adopt SSL encrypted transmission;
  • Personal data is stored on secure servers with access permission control;
  • Our internal staff can only access user information required for their job duties, with strict confidentiality management rules;
  • We conduct regular security maintenance to reduce data breach risks.

However, no internet transmission or electronic storage method can guarantee absolute security. If you detect abnormal leakage of your account information, please contact our service email immediately.

6. Retention Period of Personal Data

We only reserve your personal information for the period necessary to fulfill the corresponding service purposes:

  • Order, shipping and payment records: Retained for the statutory tax and dispute resolution period;
  • Account personal information: Saved until you submit a deletion request;
  • Marketing subscription data: Retained until you unsubscribe from promotional emails;
  • Anonymous browsing analytics data: Stored within a limited cycle and regularly anonymized.

After the retention period expires, we will securely delete or anonymize all your identifiable personal information.

7. Your Privacy Rights

As a user of our website, you hold the following rights regarding your personal data:

  1. Right to Access: Request a copy of all personal information we store about you by email.
  2. Right to Correction: Contact us to modify inaccurate shipping, contact or account information.
  3. Right to Deletion: Submit a request to erase your account and all associated personal data, except records we must retain to comply with legal obligations.
  4. Right to Opt-out Marketing: Unsubscribe from promotional emails via the unsubscribe link attached to every marketing message, or notify us via email to stop all fashion-related marketing communications.
  5. Right to Restrict Tracking: Adjust browser cookie settings to limit non-essential tracking of your browsing behavior.

To exercise any of the above rights, send a formal request to [email protected], and we will respond within 30 working days.

8. Minors’ Privacy Protection

Our fashion website targets adult consumers. We do not intentionally collect personal information from users under 18 years old. If you are a parent or guardian and find that your minor child has submitted personal data to our platform without your consent, please email us promptly, and we will delete all relevant information immediately.

9. Third-Party Websites

Our site may contain links to external fashion blogs, social media platforms or partner websites. This Privacy Policy only applies to https://njxianlong.com/. We are not responsible for the data collection rules of third-party websites. We recommend you read their separate privacy policies before browsing external links.

10. Policy Adjustment Notice

We reserve the right to revise this Privacy Policy according to business adjustments and regulatory updates. The updated version will be published directly on our website’s dedicated Privacy Policy page. Your continued use of our website after revisions take effect means you accept the updated policy terms.

11. Contact Us for Privacy Inquiries

If you have any questions, doubts or requests related to this Privacy Policy and personal data protection, please reach out to our official service mailbox:

Email: [email protected]